How to Find a Laptop Screen Repair Service

Posted by on Dec 13, 2016 in Computers, Tech | Comments Off on How to Find a Laptop Screen Repair Service

broken-laptop-screenPeople searching for a reputable laptop screen repair service or shop may find it challenging, to say the least. Below are some guidelines to consider to help make the right decision so you can get back to managing your online advertising campaigns or bookkeeping service.

Experience Matters
Before venturing out to any shop, conduct some preliminary research. For example, look on the web for the technician or company’s name to see if there are any reviews. Find out how much experience the technicians have with your particular computer issue. Keep in mind that some problems can be rare and not all technicians are well versed in every type of repair.

Find out how many years the shop or technician has been in business. The more experience they have, the more efficient and effective the repair will be. Also, ask to speak with the technician who will be performing the work.

Ask if the technician or shop has any referrals that you can speak with, particularly if the repair is complex, or you were not able to find any reviews online. If your laptop needs a simple memory upgrade, or a similar service, this may not be necessary. However, if you are anticipating a high repair bill, it is really a good idea to get at least one referral. Of course, asking for this may take at least a day.

Understand the rates
Some places may charge hourly, while some have flat rates for various services. Many places will call before proceeding, to give you an idea of what it will cost. If they are unwilling to offer a quote or call ahead to approve the cost, that is usually not a sign of professionalism.

screen-repair-before-afterMany places will offer a free inspection. In that case, find out if you will be charged if you decide not to have the repair done by them. Sometimes, a free inspection is only good toward the total bill and there is a charge imposed if the repair is not done by them. Also, if the shop offers a free diagnostic, it is probably a reputable place. Always be aware of what the terms are before you leave your laptop with any technician. In addition, the agreement should be provided in writing.

Turnaround time
Most technicians or shops should be able to accommodate a laptop screen repair job within a few days. If it is on-site, generally, between two and three hours is usual. Of course, if special parts must be ordered, that will add to the time. Sometimes, if you need the repair done very quickly, they may offer a rush service. It is not a good sign if a shop keeps a system for over three days, unless there is a genuine reason.

Work guarantee
Any technician or shop should guarantee their work. Just as most pieces of hardware are covered by a manufacturer’s warranty, so should the labor, for at least thirty days. The only exception on this might be software. This is because if there is a default in the software, it wouldn’t be appropriate to expect the technician to be responsible. In any case, it is very important to be comfortable with their policy.

Complete inspections
Ask the technician or shop if, after the repair is done, they will ensure that the rest of the system is operating properly. It is really inconvenient to have services performed, only to find out in the very near future that there was a serious issue brewing. Ensure that the technician will perform a thorough analysis on the laptop. This extra service is worth it, even if it takes slightly longer.

Following the above tips should make it easier to find the most reputable technician for your laptop repair job.